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Cubic Transportation really wants to replace the ticketing system with NextAgent, its advanced digital ticketing model. The system will allow operators to locate ticketing staff in one location, communicating with clientele through HD displays at stations.

Metropolitan cities throughout the world for example London, Paris and Bangkok could benefit from the advancement of this technology reducing congestion at travel centers during peak periods. This is something Many Travel Tips That You May Have Overlooked will need to consider investing in.

It can take a little while for new plans to be delivered inside the rail industry. They are very established and not great with improvement in accordance with their historical past. With the planet's premier public transport systems supporting millions of travellers on a daily basis, there's precious little breathing space to try out radical ideas or unproven technology.

Even so, significant transformative modification does hit the industry from time to time, specifically when it helps operators enhance efficiency and decrease costs.

Ticketing especially has seen rapid change in the last ten years, by using smartcard-based systems (just like Transport for Londons Oyster card or SMRT's Standard Ticket and Concession smartcards) quickly overpowering classic paper tickets on many of the planet's main transport networks.

At the annual UITP World Congress & Mobility and City Transport Exhibition in May, transport IT and services experts Cubic Transportation Systems unveiled a ticketing concept that it hopes will lead a new wave of high-tech innovation for the transport sector. The software incorporates three aspects of business, which is ticket office, vending machine and call centre, CTS calls the idea a 'virtual ticket office'.

The technology is set up to take into consideration all of the selling points of the classic manned ticket office, but innovating it together with the more efficient benefits of ticket machines. A remote ticket agent is able to connect with the customer through a HD screen. Could this mean transport suppliers in more financially developed countries like London may use outsourcing for the clerk jobs abroad? I suppose that could be a possibility now.

When you examine why people use ticket windows today, instead of going to the web or using their mobile or a vending machine, there are plenty of reasons why people that use the transit network on a daily basis need to talk to somebody.

What the designers are trying to accomplish with this project is to keep the human touch but enhance it with technology. They want to offer customers the ability to consult with staff should they desire, however attempt to automate much of the process and make things faster and more efficient for both parties.

Technology is the foundation of tomorrows and todays world and it can sometimes be easy to forget that quite a few people tend not to get on well with it even though as a society we relie on it a lot each day. The consumer was the focal point for the developers at Cubic, their product takes these things into consideration.

The organization got some research from ATOC [Association of Train Operating Companies] and made an effort to discover why customers use ticket windows, they arrived at a stunning fact that about one out of two transactions on National Rail is done at a ticket window in the UK.

If making a significant purchase worth £1000's, for instance when purchasing a season ticket, then it's understandable not to have confidence in a machine or even be somewhat fearful of the human error factor, the same goes for if you're in a rush - errors cost time and you're already late for work. Purchasing from trained staff decreases the danger of making the wrong choice with the vending machine. Therefor Cubic thought if they were going to make improvements to the present ticket machine, they will have to add all of the features from the manned booth which make consumers want to visit them rather than the self service machine.

A ticket machine, often called a ticket booth, is a vending machine that makes tickets. As an example, ticket machines distribute train tickets at railway stations, transit tickets at metro stations and tram tickets at some tram stops plus in some trams.

Paper tickets are not really needed in a world of innovative technology with smart cards and smartphones and barcode scanners, the NextAgent ushers in the next level of technical progression by bringing in a variety of additional features.